Taking a project-based approach, this course introduces methods used for applying design thinking to healthcare challenges and developing strategies to shape a more human-centered experience for patients, staff, clinicians, and/or caregivers.
Use case studies and self-designed projects to learn how design gestures (spaces, tools, artifacts, and communications) can produce value for both patients and providers.
Explore the way systems of care are being transformed through design, from digital solutions to product service systems.